For municipal agencies

Public engagement, actually heard

Meet your engagement mandates without drowning in noise. AskHumans helps agencies run inclusive consultation across every channel — and report back to councils and residents with confidence.

Town halls · Service feedback · Public consultation · Planning

Public meeting / town hall

The challenge

The loudest voice in the room isn't the whole community

Public engagement is mandated, but the tools make it hard to hear everyone — and harder to show councils that what you heard was representative and acted upon.

Uneven participation

The same handful of residents show up; the rest are never reached, and equity gaps go unmeasured.

Mountains of comment

Thousands of open comments arrive with no practical way to read, theme and respond to them all.

Accountability gaps

When council asks "what did we hear, and what did we do?", the answer takes weeks to assemble.

How AskHumans helps

Reach everyone

Inclusive by design, on every channel

Collect input online, by phone, in person and on paper — in residents' own languages — so participation reflects the whole community, not just who could attend on a Tuesday night.

  • Web, phone, in-person and paper, unified automatically
  • Multilingual capture and transcription
  • Track participation across demographics for equity
Omnichannel consultation
Report transparently

Answer "what we heard" in minutes

AskHumans themes every comment and produces a clear, auditable record of what residents said and how it shaped the decision — ready for council and the public.

  • Auto-themed comment analysis at any volume
  • "You said, we did" reports with a full audit trail
  • Public-ready summaries that close the loop with residents
Transparent reporting

Use cases

Across every department

Town halls & hearings

Capture and transcribe public meetings, then theme testimony without listening to every minute.

Planning & zoning

Gather and synthesize public comment on proposals with a defensible, auditable record.

Budget consultation

Engage residents on priorities and show how their input shaped the final allocation.

Service feedback

Run always-on feedback on services and route what you hear to the right department.

broader, more representative participation
Minutes
to a council-ready "what we heard"
Full
audit trail from comment to decision
“Council used to wait a month for a consultation summary. Now we walk in with every theme, the quotes behind it, and proof we reached the whole community.”
Public Engagement Manager · City government

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The tools you'll use most

Studies

Inclusive, multilingual public consultation.

Meetings

Record & theme town halls and hearings.

Reports

"You said, we did" with a full audit trail.

Navigator

Ask what residents said in plain language.

Engagement your residents trust

See how municipal agencies use AskHumans to hear the whole community — and prove it.